Over in Telstra, I have learnt a lot. Being Australia's top telecommunications company and one of the top 10 companies in the ASX, it has a lot of good points to learn off.
However, like any big companies, there is a lot of fat in the company. Inefficiencies due to doubling up on work is just one of it.
In my department, I work across a few delivery centres. Sometimes, there are processes that are doubled up because the centres perform the same role without knowing what the other does.
To apply lean thinking, I first understand the processes of the two delivery centres. By knowing what they do in detail, I would be able to identify whether it is possible to merge the processes together and let it be performed in 1 delivery centre. By doing so, there are cost savings as the other team are freed up of the work and are able to perform a new process.
If this lean thinking methodology is applied enough, companies of any size will become competitive as there are no waste. The aim is to reduce waste to zero.
Happy implementing!
However, like any big companies, there is a lot of fat in the company. Inefficiencies due to doubling up on work is just one of it.
In my department, I work across a few delivery centres. Sometimes, there are processes that are doubled up because the centres perform the same role without knowing what the other does.
To apply lean thinking, I first understand the processes of the two delivery centres. By knowing what they do in detail, I would be able to identify whether it is possible to merge the processes together and let it be performed in 1 delivery centre. By doing so, there are cost savings as the other team are freed up of the work and are able to perform a new process.
If this lean thinking methodology is applied enough, companies of any size will become competitive as there are no waste. The aim is to reduce waste to zero.
Happy implementing!
